Be Remarkable

I help leaders striving for digital excellence.

What I do

I am a digtal marketing consultant, mentor, and public speaker. I work with leaders to help their businesses to thrive online.

My services

My Story

Greatness and excellence are my North Star. I am the founder of Hallam, one of the UK’s leading digital marketing agencies.

About me

Mentoring

I share my knowledge and experience as a mentor to marketing leaders wanting to take the digital to the next level.

Speaking

Never stop improving

Susan was awarded an MBE for services to entrepreneurship and innovation in the Queen’s Honors 2018. Also in 2018, Susan was made a Fellow of the Institute of Direct Marketing and named a BIMA 100 CEO and Leaders shaping the digital industry . She is a Freeman of the City of London. Born in the USA, Susan has resided in the UK since 1985, and now divides her time between the USA and UK.

Susan is the founder of Hallam, one of the UK’s top digital marketing agencies. This is a not a claim the agency makes lightly: Hallam was awarded Google’s top award for growing businesses online in 2019, and is the only agency to win The Drum’s Grand Prix award for agencies three year’s running, awarded strictly on client recommendation and testimonials.

In 2025 the agency transitioned to an Employee Ownership Trust, with the employees now owning 100% of the company. Susan has now returned to her roots working as an independent marketing consultant, coach, mentor and speaker.

Formerly a Senior Lecturer in Computing at Nottingham Trent University with specialist interest in digital technologies, Susan also held senior digital marketing roles at BT and Capital One before establishing Hallam Internet in 1999.

► Digital marketing strategist and consultant
► Mentor and coach for high growth business owners
► Author and International speaker

“I improve things by getting to the root of the problem and leveraging my experience. I work with leaders who believe things could be better and I help them by accepting nothing but excellence and greatness.”

More than 30 years digital marketing experience
Scale up business owner from self-employed to 65 employees
Former digital leader at BT and Capital One

Latest news

Susan was extremely knowledgable, engaging and a true expert in her field. All of those present learnt a huge amount that they could apply directly to their businesses. I highly recommend Susan for her thought provoking content and excellent delivery and as an expert on Digital Leadership.

Sally Wells

Group Chair Vistage International